Accessibility Statement

1. Our Commitment
At [KM Leaks & Watermains], we are committed to ensuring our services are accessible to all individuals, including those with disabilities. We aim to provide an inclusive and user-friendly experience across our website, communications, and on-site interactions.

2. Website Accessibility
We strive to make our website accessible in accordance with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. This includes:

Clear navigation and consistent layout

Text alternatives for images where appropriate

Readable fonts and colour contrast

Compatibility with screen readers and assistive technologies

We are continually working to improve the accessibility and usability of our website.

3. Communication Accessibility
We are committed to communicating effectively with all clients and will:

Provide information in alternative formats upon request (e.g. large print or digital formats)

Respond to accessibility needs wherever reasonably possible

Offer flexible communication methods (phone, email, or written correspondence)

4. On-Site Accessibility
Due to the nature of construction work, some sites may have physical limitations. However, we will:

Make reasonable adjustments to accommodate visitors where possible

Clearly communicate any site access restrictions in advance

Prioritise safety while considering accessibility needs

5. Ongoing Improvements
We recognise that accessibility is an ongoing process. We are committed to reviewing and improving our practices to ensure inclusivity for all clients, staff, and visitors.

6. Feedback & Contact
We welcome feedback on the accessibility of our services. If you encounter any barriers or require assistance, please contact us: